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Using Microsoft Teams in Customer Service


Expo Hall Theater June 6, 2019 8:10 am - 8:30 am

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Wouldn’t it be amazing if you could use Microsoft Teams also for main line or customer services? Learn about the “real Auto Attendant” and how Luware helps delivering PSTN connectivity for Microsoft Teams to the customers.

With Luware Stratus – service requests are being distributed automatically to the responsible team member, depending on the presence status. With PSTN Numbers, Reporting and Team-Admin functionality, Stratus delivers calls to the Microsoft Teams client where all the information and capabilities are directly available.

Luware loves Teams – why find out here.