Navigating Digital Transformation in Recording for Compliance and Performance Management

Expo Hall Theater June 5, 2019 12:20 pm - 12:40 pm

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Michael Levy

Digital transformation is changing the UC landscape. How you handle your customer interaction recording is mandated by legislation and regulation. Having a positive interaction experience is essential to winning and retaining customers. In this session, learn how RECITE interaction recording solutions can help you maintain compliance and ensure quality customer interactions as you navigate your digital transformation journey.